General terms and conditions

§ 1 Scope and provider

These general terms and conditions (the “terms”) govern the contractual relationship between Qantor One UG (haftungsbeschränkt), c/o Miskiewicz, Blankeneser Landstraße 39, 22587 Hamburg (the “provider”) and the users of the Klaava platform (www.klaava.de), the “platform”.

The terms apply to all usage contracts, whether the user is a natural or a legal person. Deviating terms of the user are not recognised unless the provider expressly agrees to them in writing.

§ 2 Description of the service

Klaava is an information platform that aggregates publicly accessible foreclosure auction data from German local courts, structures it and adds location and map data. In particular, the platform provides the following functions:

• An interactive map of current foreclosure auction properties, nationwide from the official court notices
• Access to appraisals, brochures and official notices (as far as publicly available)
• Automated extraction of property data from valuation reports (AI-assisted)
• Yield estimates for orientation

The platform serves for information and orientation only. It does not constitute legal, tax, financial or investment advice and does not replace individual advice from licensed professionals. Investment decisions must always be taken on the basis of your own checks and expert advice.

§ 3 Free registration

The free usage contract comes into existence when the user registers on the platform. By submitting the registration form the user makes an offer to conclude a usage contract; the provider accepts it by activating the account. Concluding a paid subscription is governed by § 4.

When registering, the user must give correct, complete and current information and update it without undue delay when it changes. A user account is not transferable. The user must keep their login details confidential and protect them from access by third parties. If unauthorised access is suspected, the provider must be informed without delay.

§ 4 Conclusion of paid subscriptions

(1) Technical steps to conclude the contract. In the sign-up wizard the user selects the “Pro” plan and the billing interval (monthly or yearly) and creates an account. After confirming their email address they reach the page for completing the subscription and from there the checkout page of the payment service provider Stripe. There they enter billing details and a means of payment and, before submitting, see a summary with plan, price including VAT, billing interval and the length of the free trial. By pressing the “Zahlungspflichtig abonnieren” button the user makes a binding offer. The contract comes into existence as soon as the provider receives confirmation from Stripe and activates the subscription in the user's account.

(2) Storage of the contract text. The provider stores the contract data and sends the user an order confirmation in text form by email. These terms and the cancellation policy are available on the platform at any time and can be printed or saved. Invoices are available through the Stripe customer portal, which the user reaches from their account. The provider makes the contract text accessible in no other way.

(3) Recognising and correcting input errors. The user can correct their entries at any time until the order is placed. In the sign-up wizard the “Back” button serves this purpose; on the checkout page, the correction options of the payment service provider. The ordering process can be cancelled at any time before submission by closing the browser window.

(4) Contract language. The contract is concluded in German only.

§ 5 Rights of use

For the term of the contract the provider grants the user a simple, non-transferable and non-sublicensable right to use the platform for the user's own internal business purposes.

In particular, the user is prohibited from:

• retrieving platform content automatically (scraping, crawling, bots)
• reselling data or functions of the platform or making them available to third parties for payment
• placing an excessive request load on the platform or its infrastructure (DoS)
• circumventing or manipulating security measures
• using content in a way that infringes third-party copyright or database rights
• using the platform for illegal purposes or in breach of applicable law

§ 6 Data quality and exclusion of liability for content

The data shown on the platform is aggregated automatically from publicly accessible official sources (local court publications, zvg-portal.de) and structured using AI methods. The provider gives no warranty for:

• the completeness, accuracy or timeliness of the property data shown,
• the availability of linked sources or documents,
• the completeness of market coverage (not all auctions are recorded).

The appraisals are analysed with AI support according to the state of the art. Freedom from error in the individual case is not warranted. The original document of the local court is always authoritative. Statutory rights in respect of defects under §§ 327d ff. BGB remain unaffected.

The user is obliged to verify all data shown against the original documents on their own responsibility before taking decisions on that basis.

§ 7 Limitation of liability

The provider is liable without limitation for damage arising from injury to life, body or health, for damage caused intentionally or by gross negligence, and for damage under the German Product Liability Act.

For slightly negligent breaches of duty the provider is liable only where material contractual duties (cardinal duties) have been breached, and then only up to the foreseeable damage typical for this type of contract. Material contractual duties are those whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance the user regularly relies and may rely.

Any further liability is excluded as far as the law permits. This applies in particular to lost profit, loss of data, poor investments or indirect damage arising from information on the platform.

§ 8 Availability and maintenance

The provider endeavours to keep the platform available 99 % of the time on an annual average (excluding planned maintenance windows). There is no claim to this quota being met in the individual case; statutory rights in respect of defects remain unaffected.

The provider may change, restrict or discontinue functions of the platform where there is a valid reason. Valid reasons are exhaustively:

• the loss, blocking or a material change of a data source in use,
• the technical further development of the platform,
• a change in the legal position or an official or judicial order,
• mandatory requirements of IT security or data protection.

The provider announces such a change in text form with reasonable notice. The change must not involve additional cost for the user. If it impairs access to the platform or its usability more than insignificantly, the user may terminate the contract free of charge within 30 days of receiving the notice or of the change taking effect, whichever is later. The core contractual benefit is preserved in any case; § 327r BGB remains unaffected.

§ 9 Intellectual property

All rights in the platform, its software, its design and the content created by the provider remain with the provider or its licensors. The data of the public auction notices are official works within the meaning of § 5 UrhG and free of copyright; the processing, structuring and enrichment by the provider enjoys protection as a database work under §§ 4, 87a ff. UrhG.

§ 10 Prices and payment

The current prices and the scope of the different access levels are set out in the pricing section on the home page (klaava.de/#pricing). The prices stated are gross prices and include German VAT at the statutory rate, currently 19 %.

Payment is made in advance for the respective billing period. If payment is in default, the provider is entitled to block access to the platform until the outstanding amount is settled.

§ 11 Right of withdrawal for consumers

When concluding a paid subscription, consumers have a statutory right of withdrawal of 14 days. The full cancellation policy including the model withdrawal form is available at klaava.de/widerruf and is provided during the ordering process.

§ 12 Term and termination

The usage contract runs for an indefinite period and can be terminated by the user at any time without notice, with effect from the end of the current billing period; fees already paid in advance for the current billing period are not refunded pro rata. The provider may terminate the contract with 14 days' notice to the end of the respective billing period. Termination can be sent by email to support@qantor.de or made through the account settings.

The right to terminate for cause remains unaffected. For the provider, cause exists in particular where the user breaches § 5 (rights of use), gave false information when registering, or is in default of payment despite a reminder.

After the contract ends, user data is deleted according to the periods set out in the privacy policy. There is a claim to the release of stored data for 30 days after the contract ends. Statutory retention obligations (in particular § 147 AO for tax and commercial records) remain unaffected.

§ 13 Changes to these terms

Changes to these terms that are necessary to adapt to a changed legal position or to supreme court case law, or that do not shift the contractual relationship to the user's disadvantage (such as introducing additional functions or editorial clarifications), are communicated by the provider to the user in text form at least six weeks before they take effect. The user's consent is deemed given if they do not reject the changes in text form before they take effect. The provider points this out separately in the notice.

Changes affecting the core of the contractual service, in particular changes to the price or to the essential scope of the service, require the user's express consent. If the user does not consent, the contract continues on the previous terms; the right of both parties to terminate under § 12 remains unaffected.